999 and Vodafone reports

Incident Report for Simwood

Resolved

We understand the Microsoft issue is much improved and while there are still reports of 999 delays, they are not telephony related. We are marking this incident resolved.

Posted Nov 13, 2026 - 17:55 UTC

Update

Further reports suggest the 999 reports relate to an issue with retrieving patient records causing delays, rather than a telephony outage. We continue to monitor.

Posted Nov 13, 2026 - 11:37 UTC

Monitoring

There are anecdotal reports of a 999 and Vodafone outage linked to Microsoft’s issues. We are not seeing this in our own statistics and monitoring and suspect it may be regionally specific. We are however monitoring.

Posted Nov 13, 2026 - 11:15 UTC

This incident affected: Voice.