Simwood Status
All Systems Operational
Voice ? Operational
90 days ago
99.99 % uptime
Today
API and Portal ? Operational
90 days ago
100.0 % uptime
Today
Availability Zones Operational
90 days ago
100.0 % uptime
Today
London ? Operational
90 days ago
100.0 % uptime
Today
Slough ? Operational
90 days ago
100.0 % uptime
Today
Manchester ? Operational
90 days ago
100.0 % uptime
Today
Availability Zones (US) Operational
90 days ago
100.0 % uptime
Today
San Jose (US West) Operational
90 days ago
100.0 % uptime
Today
New York (US East) Operational
90 days ago
100.0 % uptime
Today
Operations Desk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Apr 3, 2020

No incidents reported today.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020
Resolved - BT appear to have closed their Openreach porting team. Please see our blog for background: http://blog.simwood.com/2020/03/bt-to-halt-porting-operations-an-open-letter-to-ofcom/

We will update open porting orders as and when we have more information but at the present time it looks like they will not complete.
Mar 24, 10:11 UTC
Mar 23, 2020

No incidents reported.

Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020
Completed - The scheduled maintenance has been completed.
Mar 20, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:01 UTC
Scheduled - We will be performing maintenance on one of our container hosts in Slough as part of planned maintenance this evening. We do not anticipate any impact to services but will be shifting traffic away from this availability zone for the duration of the maintenance window.

Site specific IP addresses will failover between nodes but may see brief windows of inaccessibility. DNS will be updated to direct traffic to other sites for customers configured in accordance with our interop. Our interop specifies that customers should not send directly to an IP address and, if doing so is unavoidable or for those with wrongly cached DNS, customers should configure their own fail-over to other sites. Anycast services will be served from the next closest node but routing will change.

This maintenance should therefore not be service affecting but the network is considered at risk through a reduced level of redundancy during it.
Mar 20, 13:36 UTC