Simwood Status
All Systems Operational
Voice ? Operational
90 days ago
100.0 % uptime
Today
API and Portal ? Operational
90 days ago
100.0 % uptime
Today
Availability Zones Operational
90 days ago
100.0 % uptime
Today
London ? Operational
90 days ago
100.0 % uptime
Today
Slough ? Operational
90 days ago
100.0 % uptime
Today
Manchester ? Operational
90 days ago
100.0 % uptime
Today
Availability Zones (US) Operational
90 days ago
100.0 % uptime
Today
San Jose (US West) Operational
90 days ago
100.0 % uptime
Today
New York (US East) Operational
90 days ago
100.0 % uptime
Today
Operations Desk ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 30, 2021

No incidents reported today.

Nov 29, 2021
Resolved - Reports are processed sequentially and a single customer was effectively causing a Denial of Service with thousands of requests for a heavy report, which was in turn delaying others beyond the timeout the API has. The API, portal and the platform in general were otherwise fine and this functioned as expected.
Nov 29, 16:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 29, 13:23 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 29, 13:04 UTC
Investigating - We are currently investigating this issue.
Nov 29, 12:54 UTC
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021

No incidents reported.