All Systems Operational

Voice Operational
API and Portal Operational
Availability Zones Operational
London Operational
Slough Operational
Manchester Operational
Availability Zones (US) Operational
San Jose (US West) Operational
New York (US East) Operational
Operations Desk Operational
SMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 14, 2026

No incidents reported today.

Nov 13, 2026

Resolved - We understand the Microsoft issue is much improved and while there are still reports of 999 delays, they are not telephony related. We are marking this incident resolved.
Nov 13, 17:55 UTC
Update - Further reports suggest the 999 reports relate to an issue with retrieving patient records causing delays, rather than a telephony outage. We continue to monitor.
Nov 13, 11:37 UTC
Monitoring - There are anecdotal reports of a 999 and Vodafone outage linked to Microsoft’s issues. We are not seeing this in our own statistics and monitoring and suspect it may be regionally specific. We are however monitoring.
Nov 13, 11:15 UTC

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.