Duplicate invoices
Incident Report for Simwood
A small number of customers will have received duplicate invoices this morning with invoice numbers differing by one. Only the lower numbered invoice is valid and should be the only one visible in the portal; the second was sent but failed to commit as it was a duplicate. This was due to a legacy version of the code running in parallel and this has now been removed. Apologies for the inconvenience.
Posted 8 months ago. Dec 01, 2018 - 09:43 UTC
This incident affected: Operations Desk.